HandleAppointmentInput

actionstringrequired

Possible values: [confirm, request_alternatives, cancel, takeover]

versionintegerrequired

Possible values: >= 1

payload objectrequired

confirm accepts serviceId, reason, startIso, durationMinutes, location, and message; request_alternatives and takeover accept message; cancel accepts message and takeoverConversation.

serviceIdstring

Possible values: <= 100 characters

reasonstring

Possible values: <= 2000 characters

startIsostring<date-time>

durationMinutesinteger

Possible values: >= 1 and <= 1440

locationstring

Possible values: <= 500 characters

messagestring

Possible values: non-empty and <= 2000 characters

takeoverConversationboolean

HandleAppointmentInput

{
  "action": "confirm",
  "version": 0,
  "payload": {
    "serviceId": "string",
    "reason": "string",
    "startIso": "2024-07-29T15:51:28.071Z",
    "durationMinutes": 0,
    "location": "string",
    "message": "string",
    "takeoverConversation": true
  }
}