WhatsAppAccountDisconnectionWebhookEvent
eventTypestringrequired
Possible values: [partner_app_uninstalled, account_disconnected]
timestampstring<date-time>required
payload objectrequired
Customer webhook payload delivered for partner_app_uninstalled or account_disconnected before the matching WhatsApp application channel is removed. Provider event retries keep the same providerEventId.
providerstringrequired
Possible values: [whatsapp]
applicationChannelIdstring<uuid>required
phoneNumberstringnullablerequired
gsAppIdstringrequired
wabaIdstringnullablerequired
providerEventIdstringrequired
Also sent in X-Hub-Delivery-Id.
occurredAtintegernullablerequired
Provider Unix timestamp in seconds.
reasonstringnullablerequired
initiatedBystringnullablerequired
WhatsAppAccountDisconnectionWebhookEvent
{
"eventType": "account_disconnected",
"timestamp": "2026-10-06T15:00:00.000Z",
"payload": {
"provider": "whatsapp",
"applicationChannelId": "7c37a280-708c-46d5-b1fe-8c20a372df32",
"phoneNumber": "5511999999999",
"gsAppId": "provider-app-example",
"wabaId": null,
"providerEventId": "example-delivery-id",
"occurredAt": 1791298800,
"reason": "account_removed",
"initiatedBy": null
}
}