ChannelInactivityConfig

Customer-selected offsets in whole minutes from the latest visitor message. Both offsets use that same message. When both actions are enabled, the closure offset must be at least one minute greater than the follow-up offset.

followUpEnabledbooleanrequired

followUpAfterMinutesintegernullablerequired

Possible values: >= 1

closeEnabledbooleanrequired

closeAfterMinutesintegernullablerequired

Possible values: >= 1

ChannelInactivityConfig

{
  "followUpEnabled": true,
  "followUpAfterMinutes": 0,
  "closeEnabled": true,
  "closeAfterMinutes": 0
}