SetChannelAiConfigInput

enabledbooleanrequired

Controls Agent replies and inactivity automation, not audio transcription.

workspaceIdstring<uuid>nullable

Shared workspace; persists when all Agent features are disabled.

transferModeTransferMode

Controls Agent message webhook delivery. none and always_webhook both deliver subscribed conversation events. With summary_on_transfer, message and message_status events are emitted only for messages created at or after the session transfer; events for earlier messages remain suppressed even when their provider status arrives after transfer. The Agent's transfer-notice message and all of its status updates are always suppressed in this mode, independently of timestamps. With summary_on_transfer, the Agent transfer-notice message and its status events remain suppressed permanently. Operational events such as end_chat use their own subscription and are distinct from conversation messages.

Possible values: [always_webhook, summary_on_transfer, none]

audioTranscriptionEnabledboolean

Can be enabled without Agent replies or a workspace.

memoryEnabledboolean

interactionWaitSecondsinteger

Possible values: >= 0 and <= 120

inactivity object

followUpEnabledboolean

followUpAfterMinutesintegernullable

Possible values: >= 1

closeEnabledboolean

closeAfterMinutesintegernullable

Possible values: >= 1

SetChannelAiConfigInput

{
  "enabled": true,
  "workspaceId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "transferMode": "always_webhook",
  "audioTranscriptionEnabled": true,
  "memoryEnabled": true,
  "interactionWaitSeconds": 0,
  "inactivity": {
    "followUpEnabled": true,
    "followUpAfterMinutes": 0,
    "closeEnabled": true,
    "closeAfterMinutes": 0
  }
}